General Director

  • Permanent
  • Full time
  • MXN90,000 - MXN100,000 monthly
  • 64060, Monterrey, Monterrey, Mexico
  • Directors Tendencys

Ecart Pay is part of the services offered by Tendencys Innovations, a company focused on software for the e-commerce sector. We have developed the safest online payment processor for you. Through gateways, you will synchronize all the information so that your company operates with the highest technology.


What can you expect from Ecart Pay?A great work environment, personal and professional growth. You will be able to achieve all the goals that you set for yourself and you will have the possibility of having your own work team. You will develop a professional career plan, you will find yourself surrounded by brilliant, passionate and innovative minds that drive change and disruption in the market. You will be part of a collaborative and international team, where the entrepreneurial spirit is encouraged and the diversity of ideas and opinions is celebrated. You will benefit from a highly dynamic and collaborative work environment, where fluid communication and team spirit are essential to achieve collective success.


We offer you:

  • Base salary.
  • Bonus based on goals and objectives.
  • Direct hiring with our company.
  • Paid training.
  • Job location: Obispado, Monterrey, N.L.
  • Law benefits.
  • Minor medical expenses insurance.
  • Life insurance.
  • Major medical expenses insurance.
  • Courses for professional development.
  • Payroll advance for days worked.
  • Opportunity for development, growth, and a career plan.


It is very important for us that you meet the following requirements:

  • Bachelor's degree in Administration, International Affairs, Marketing, Finance, or related (MBA desirable).
  • Advanced English.
  • 9 years of experience as a General Director.
  • 3 years of experience in financial or fintech industries.
  • Experience in team management and operations management.
  • Proficiency in Office Suite, G-Suite, Slack, Jira, Factorial, and CRM.


What activities will you be responsible for?

  • Develop strategies for the expansion of the company, opening new locations, acquisitions, or other strategic initiatives, without compromising the quality or efficiency of the service.
  • Supervise the management of operational risks, ensure compliance with regulations and applicable norms in the financial sector.
  • Manage daily operations, ensuring that all activities are carried out efficiently, in accordance with established policies and procedures.
  • Maintain relationships with clients and suppliers related to fintech operations, ensuring that service levels and customer satisfaction are met.
  • Collaborate closely with other departments, such as IT, support, sales, marketing, and finance, to ensure that systems and technological infrastructure is effectively supporting fintech operations.
  • Supervise human resources management in the operations department, including hiring, budget, and technology, to optimize productivity and minimize costs.
  • Ensure that internal processes are efficient, aligned with customer expectations and needs, contributing to customer success.
  • Support innovation, foster a continuous improvement culture to maintain competitiveness and adapt to market changes.
  • Collaborate with management in defining operational strategies to align operations with the company's strategic objectives, ensuring they contribute to the overall success of Ecart Pay.
  • Develop and implement performance metrics to assess the efficiency and effectiveness of operations.
  • Implement data analysis to make informed decisions and contribute to continuous improvements.


Join our dynamic team and be part of the exciting transformation of the logistics, technology, and e-commerce industry as a General Director.